Privacy Policy
How Landset collects, uses, and protects your information, written in plain English with full legal details. Your privacy matters to us.
Who We Are.
Landset helps homebuyers and their real estate agents make informed property decisions by aggregating publicly available data and presenting it in context. We're a small team based in Austin, Texas, and we take your privacy seriously.
What This Policy Covers.
This Privacy Policy explains how Landset ("we," "us," "our") collects, uses, and protects information when you:
- 01Visit our website at landset.co
- 02Request a property intelligence report
- 03Contact us about our services
- 04Interact with our emails or communications
Information We Collect.
- 01Contact information: Name, email address, phone number
- 02Property addresses: The addresses you search or request reports for
- 03Professional information: If you're a real estate agent, your brokerage and license information
- 04Communication content: Questions, feedback, or requests you send us
- 01Usage data: Pages you visit, features you use, time spent on site
- 02Device information: Browser type, operating system, IP address
- 03Cookies: Small files that help us remember your preferences and understand how you use our site
How We Use Your Information.
We use your information to:
- 01Generate and deliver property reports you request
- 02Communicate with you about your account, reports, or questions
- 03Improve our service by understanding how people use Landset
- 04Send occasional updates about new features or offerings (you can opt out anytime)
- 05Comply with legal obligations when required
- 01Sell your personal information to anyone
- 02Share your contact information with real estate agents without your permission
- 03Use your data for purposes unrelated to property intelligence
Public Property Data vs. Your Personal Data.
Many of the property records, permit data, ownership history, tax assessments, and similar information included in Landset reports originate from government records that are publicly available under applicable law. Landset compiles, organizes, and presents these records for informational purposes. Depending on applicable law and the specific circumstances, certain information contained within our reports may nevertheless be considered personal information. Where privacy laws grant individuals rights regarding information maintained by Landset, we will honor those rights to the extent required by applicable law and subject to any applicable legal exceptions.
Your personal data (contact info, account details, search history) is private and protected under this policy.
When we generate a report, we're showing you public property data in context - not collecting new information about property owners.
Privacy Requests Regarding Public Property Information.
Landset primarily provides reports compiled from publicly available government records. If you are a property owner whose information appears in one of our reports, you may contact us regarding privacy concerns or requests relating to your information. Because much of the information contained in our reports originates from official public records maintained by governmental entities, Landset may be unable to modify or delete certain information where applicable law permits continued processing or where statutory exemptions apply. We will evaluate all requests individually and respond in accordance with applicable privacy laws.
Your Rights and Choices.
You can log into your account anytime to view or update your contact information. If you don't have an account or need help, email us at .
You can request that we delete your account and personal information. We'll honor this unless we need to keep certain records for legal or business reasons (like completed transactions or disputes).
Don't want to hear from us? Click "unsubscribe" in any marketing email, or email . You'll still receive important account-related messages.
If you're in California, you have additional rights under the California Consumer Privacy Act (CCPA):
- 01Right to know what personal information we collect and how we use it
- 02Right to delete your personal information (with some exceptions)
- 03Right to opt out of the sale or sharing of personal information, where applicable under California law. Landset does not sell personal information for monetary consideration. If Landset engages in activities that constitute "sharing" under applicable California privacy law, California residents may exercise their opt-out rights using the methods described in this Policy.
- 04Right to non-discrimination for exercising your privacy rights
Landset recognizes browser-based Global Privacy Control (GPC) signals where required by applicable law.
To exercise these rights, email . We will acknowledge and respond to verified privacy requests within the time period required by applicable law, which generally will not exceed forty-five (45) days unless an extension is permitted by law. We may need to verify your identity before fulfilling your request.
Texas residents may have the right, subject to applicable law, to:
- 01Confirm whether we process their personal data
- 02Access personal data we maintain
- 03Correct inaccuracies
- 04Request deletion of personal data
- 05Obtain a portable copy of certain personal data
- 06Appeal the denial of a privacy rights request where required by law
Data Security.
We use industry-standard security measures to protect your information:
- 01Encryption for data in transit and at rest
- 02Restricted access (only employees who need it)
- 03Regular security assessments
Children's Privacy.
Landset is intended only for individuals who are at least eighteen (18) years of age. By using our Services, you represent that you are at least eighteen years old and legally capable of entering into binding agreements.
We do not knowingly collect personal information from children under the age of thirteen (13). If we become aware that we have collected personal information from a child under thirteen without appropriate authorization, we will delete such information as required by applicable law.
Changes to This Policy.
We may update this policy as our business evolves or laws change. If we make significant changes, we'll notify you by email or a prominent notice on our website. The "Last Updated" date at the top shows when this policy was last revised.
Third-Party Links.
Our site may link to other websites (data providers, partner services, etc.). We're not responsible for their privacy practices. Read their policies before sharing your information.
International Users.
Landset is based in the United States. If you're outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from your country's laws.
Contact Us.
Questions, concerns, or requests? We're here to help.
Email: Mail: Landset Austin, TX
For data subject access requests or privacy complaints, please use the email address above. We will acknowledge and respond to verified privacy requests within the time period required by applicable law, which generally will not exceed forty-five (45) days unless an extension is permitted by law.
Additional Technical Disclosure (CCPA/State Law Compliance).
In the past 12 months, we have collected the following categories of personal information:
- 01Identifiers: Name, email, phone, IP address
- 02Customer Records: Billing address, payment method (via processor)
- 03Commercial Information: Reports purchased, search history
- 04Internet Activity: Browsing history, pages visited
- 05Geolocation Data: General location from IP address
- 06Professional Information: Real estate license, brokerage (agents only)
- 07Inferences: Property search patterns, interests
- 01Identifiers: Account creation, communication, report delivery
- 02Customer Records: Payment processing, billing
- 03Commercial Information: Service delivery, recommendations
- 04Internet Activity: Site improvement, analytics
- 05Geolocation: Local property search results
- 06Professional Information: Agent verification
- 07Inferences: Product recommendations
In the past 12 months, we have shared personal information with:
- 01Service providers: Hosting, payment processing, email delivery
- 02Analytics providers: Google Analytics (anonymized)
We keep your information for as long as your account is active, plus:
- 01Contact information: Until you request deletion or 2 years of inactivity
- 02Transaction records: 7 years (for legal/tax compliance)
- 03Usage logs: 90 days
European Economic Area (EEA) Users.
If you're in the EEA, you have additional rights under GDPR:
- 01Right to access your data
- 02Right to correct inaccurate data
- 03Right to delete your data (with exceptions)
- 04Right to restrict processing
- 05Right to data portability
- 06Right to object to certain processing
- 07Right to withdraw consent
We process your data based on:
- 01Contract performance (providing the service you requested)
- 02Legitimate interests (improving our service, preventing fraud)
- 03Consent (marketing communications)
Your data may be transferred to the United States. We use standard contractual clauses approved by the European Commission to protect these transfers.
To exercise your rights or lodge a complaint with a supervisory authority, contact .