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Updated July 27, 2026
Privacy Policy
A Who We AreB CoverageC CollectionD UseE SharingF Data TypesG Owner RequestsH CookiesI Your RightsJ SecurityK ChildrenL ChangesM Third PartiesN InternationalO ContactP CCPA DetailsQ GDPRR Commitment
Legal

Privacy Policy

How Landset collects, uses, and protects your information, written in plain English with full legal details. Your privacy matters to us.

Last updated · July 27, 2026·18 sections
A · Who We Are
§A

Who We Are.

Landset helps homebuyers and their real estate agents make informed property decisions by aggregating publicly available data and presenting it in context. We're a small team based in Austin, Texas, and we take your privacy seriously.

Landset helps homebuyers and their real estate agents make informed property decisions by aggregating publicly available data and presenting it in context. We're a small team based in Austin, Texas, and we take your privacy seriously.

B · Coverage
§B

What This Policy Covers.

This Privacy Policy explains how Landset collects, uses, and protects information when you visit our website, request reports, contact us, or interact with our communications.

This Privacy Policy explains how Landset ("we," "us," "our") collects, uses, and protects information when you:

  • 01Visit our website at landset.co
  • 02Request a property intelligence report
  • 03Contact us about our services
  • 04Interact with our emails or communications
i
What this doesn't cover
Information about properties themselves. Many of the property records, permit data, ownership history, tax assessments, and similar information included in Landset reports originate from government records that are publicly available under applicable law. Landset compiles, organizes, and presents these records for informational purposes. Depending on applicable law and the specific circumstances, certain information contained within our reports may nevertheless be considered personal information. Where privacy laws grant individuals rights regarding information maintained by Landset, we will honor those rights to the extent required by applicable law and subject to any applicable legal exceptions. This policy covers information about you - the person using our service.
C · Collection
§C

Information We Collect.

We collect information you give us (contact info, property addresses) and information collected automatically (usage data, device info, cookies). We don't collect credit card info, SSNs, or precise geolocation.
C.1 Information You Give Us
  • 01Contact information: Name, email address, phone number
  • 02Property addresses: The addresses you search or request reports for
  • 03Professional information: If you're a real estate agent, your brokerage and license information
  • 04Communication content: Questions, feedback, or requests you send us
C.2 Information Collected Automatically
  • 01Usage data: Pages you visit, features you use, time spent on site
  • 02Device information: Browser type, operating system, IP address
  • 03Cookies: Small files that help us remember your preferences and understand how you use our site
i
We don't collect
Credit card information (handled by our payment processor), social security numbers, precise geolocation data, or anything not directly needed to provide our service.
D · Use
§D

How We Use Your Information.

We use your information to generate and deliver reports, communicate with you, improve our service, and comply with legal obligations. We do not sell your personal information.

We use your information to:

  • 01Generate and deliver property reports you request
  • 02Communicate with you about your account, reports, or questions
  • 03Improve our service by understanding how people use Landset
  • 04Send occasional updates about new features or offerings (you can opt out anytime)
  • 05Comply with legal obligations when required
We do not
  • 01Sell your personal information to anyone
  • 02Share your contact information with real estate agents without your permission
  • 03Use your data for purposes unrelated to property intelligence
E · Sharing
§E

How We Share Information.

We share information with your permission, with service providers who help us run Landset, when legally required, and potentially in a business transfer.
E.1 With Your Permission

If you're a homebuyer working with an agent, and that agent requests a report on your behalf, we'll share the report with them. That's the whole point - but the agent's use of that report is governed by their professional obligations to you, not by us.

E.2 With Service Providers

We work with trusted companies who help us run Landset:

  • 01Hosting providers (to keep the website running)
  • 02Payment processors (to handle transactions securely)
  • 03Email services (to send you reports and updates)
  • 04Analytics tools (to understand how our site is used)

These providers are contractually required to protect your data and can only use it to help us deliver our service.

E.3 When Legally Required

We may disclose information when required by law, court order, or to protect our rights and safety or the rights and safety of others.

E.4 In a Business Transfer

If Landset is acquired or merges with another company, your information may transfer to the new owner.

F · Data Types
§F

Public Property Data vs. Your Personal Data.

Property data mostly comes from public government records, though certain information may still be considered personal information depending on applicable law. Your personal data (contact info, account details, search history) is private and protected under this policy.

Many of the property records, permit data, ownership history, tax assessments, and similar information included in Landset reports originate from government records that are publicly available under applicable law. Landset compiles, organizes, and presents these records for informational purposes. Depending on applicable law and the specific circumstances, certain information contained within our reports may nevertheless be considered personal information. Where privacy laws grant individuals rights regarding information maintained by Landset, we will honor those rights to the extent required by applicable law and subject to any applicable legal exceptions.

Your personal data (contact info, account details, search history) is private and protected under this policy.

When we generate a report, we're showing you public property data in context - not collecting new information about property owners.

G · Owner Requests
§G

Privacy Requests Regarding Public Property Information.

If you're a property owner who appears in a Landset report, you can contact us regarding privacy concerns, though we may be unable to modify or delete information that originates from official public records.

Landset primarily provides reports compiled from publicly available government records. If you are a property owner whose information appears in one of our reports, you may contact us regarding privacy concerns or requests relating to your information. Because much of the information contained in our reports originates from official public records maintained by governmental entities, Landset may be unable to modify or delete certain information where applicable law permits continued processing or where statutory exemptions apply. We will evaluate all requests individually and respond in accordance with applicable privacy laws.

H · Cookies
§H

Cookies and Tracking.

We use cookies to remember your login and preferences, understand which features are most useful, and improve site performance. You can block or delete cookies in your browser settings.

We use cookies to:

  • 01Remember your login and preferences
  • 02Understand which features are most useful
  • 03Improve site performance
i
You control cookies
Most browsers let you block or delete cookies. If you do, some features may not work as smoothly.

We use cookies and similar technologies to operate our website, remember preferences, improve functionality, analyze website performance, and better understand how visitors use our Services. Depending on your location and applicable law, certain analytics or advertising cookies may only be placed after obtaining your consent. Where required by law, Landset will honor applicable browser privacy signals, including Global Privacy Control (GPC), and provide mechanisms for users to manage cookie preferences.

I · Your Rights
§I

Your Rights and Choices.

You can access and update your information, request deletion, opt out of marketing, and exercise additional state-specific privacy rights including CCPA, GDPR, and other state laws.
I.1 Access and Corrections

You can log into your account anytime to view or update your contact information. If you don't have an account or need help, email us at do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co.

I.2 Delete Your Data

You can request that we delete your account and personal information. We'll honor this unless we need to keep certain records for legal or business reasons (like completed transactions or disputes).

I.3 Opt Out of Marketing

Don't want to hear from us? Click "unsubscribe" in any marketing email, or email do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co. You'll still receive important account-related messages.

I.4 California Residents

If you're in California, you have additional rights under the California Consumer Privacy Act (CCPA):

  • 01Right to know what personal information we collect and how we use it
  • 02Right to delete your personal information (with some exceptions)
  • 03Right to opt out of the sale or sharing of personal information, where applicable under California law. Landset does not sell personal information for monetary consideration. If Landset engages in activities that constitute "sharing" under applicable California privacy law, California residents may exercise their opt-out rights using the methods described in this Policy.
  • 04Right to non-discrimination for exercising your privacy rights

Landset recognizes browser-based Global Privacy Control (GPC) signals where required by applicable law.

To exercise these rights, email do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co. We will acknowledge and respond to verified privacy requests within the time period required by applicable law, which generally will not exceed forty-five (45) days unless an extension is permitted by law. We may need to verify your identity before fulfilling your request.

I.5 Texas Residents (Texas Data Privacy and Security Act)

Texas residents may have the right, subject to applicable law, to:

  • 01Confirm whether we process their personal data
  • 02Access personal data we maintain
  • 03Correct inaccuracies
  • 04Request deletion of personal data
  • 05Obtain a portable copy of certain personal data
  • 06Appeal the denial of a privacy rights request where required by law

Residents may submit requests by contacting do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co.

J · Security
§J

Data Security.

We use industry-standard security measures including encryption and restricted access. While we do our best to protect your data, no system is 100% secure.

We use industry-standard security measures to protect your information:

  • 01Encryption for data in transit and at rest
  • 02Restricted access (only employees who need it)
  • 03Regular security assessments
!
Security Limitation
No system is 100% secure. While we do our best to protect your data, we can't guarantee absolute security.
K · Children
§K

Children's Privacy.

Landset is intended only for adults 18 and older. We don't knowingly collect personal information from children under 13.

Landset is intended only for individuals who are at least eighteen (18) years of age. By using our Services, you represent that you are at least eighteen years old and legally capable of entering into binding agreements.

We do not knowingly collect personal information from children under the age of thirteen (13). If we become aware that we have collected personal information from a child under thirteen without appropriate authorization, we will delete such information as required by applicable law.

L · Changes
§L

Changes to This Policy.

We may update this policy as our business evolves or laws change. Significant changes will be communicated by email or prominent website notice.

We may update this policy as our business evolves or laws change. If we make significant changes, we'll notify you by email or a prominent notice on our website. The "Last Updated" date at the top shows when this policy was last revised.

M · Third Parties
§M

Third-Party Links.

Our site may link to other websites. We're not responsible for their privacy practices.

Our site may link to other websites (data providers, partner services, etc.). We're not responsible for their privacy practices. Read their policies before sharing your information.

N · International
§N

International Users.

Landset is based in the United States. If you're outside the U.S., your information will be transferred to and processed in the U.S.

Landset is based in the United States. If you're outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from your country's laws.

O · Contact
§O

Contact Us.

Questions, concerns, or requests? Email us at privacy@landset.co. We will respond within the time period required by applicable law.

Questions, concerns, or requests? We're here to help.

Email: do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co Mail: Landset Austin, TX

For data subject access requests or privacy complaints, please use the email address above. We will acknowledge and respond to verified privacy requests within the time period required by applicable law, which generally will not exceed forty-five (45) days unless an extension is permitted by law.

P · CCPA Details
§P

Additional Technical Disclosure (CCPA/State Law Compliance).

Detailed breakdown of personal information categories we collect, how we use each category, with whom we share information, and our data retention periods.
P.1 Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

  • 01Identifiers: Name, email, phone, IP address
  • 02Customer Records: Billing address, payment method (via processor)
  • 03Commercial Information: Reports purchased, search history
  • 04Internet Activity: Browsing history, pages visited
  • 05Geolocation Data: General location from IP address
  • 06Professional Information: Real estate license, brokerage (agents only)
  • 07Inferences: Property search patterns, interests
i
We do not collect
Biometric data, precise geolocation, health information, or sensitive personal data.
P.2 How We Use Each Category
  • 01Identifiers: Account creation, communication, report delivery
  • 02Customer Records: Payment processing, billing
  • 03Commercial Information: Service delivery, recommendations
  • 04Internet Activity: Site improvement, analytics
  • 05Geolocation: Local property search results
  • 06Professional Information: Agent verification
  • 07Inferences: Product recommendations
P.3 With Whom We Share Information

In the past 12 months, we have shared personal information with:

  • 01Service providers: Hosting, payment processing, email delivery
  • 02Analytics providers: Google Analytics (anonymized)
i
We do not sell personal information
We do not sell personal information to anyone.
P.4 Data Retention

We keep your information for as long as your account is active, plus:

  • 01Contact information: Until you request deletion or 2 years of inactivity
  • 02Transaction records: 7 years (for legal/tax compliance)
  • 03Usage logs: 90 days
Q · GDPR
§Q

European Economic Area (EEA) Users.

If you're in the EEA, you have additional rights under GDPR including access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

If you're in the EEA, you have additional rights under GDPR:

  • 01Right to access your data
  • 02Right to correct inaccurate data
  • 03Right to delete your data (with exceptions)
  • 04Right to restrict processing
  • 05Right to data portability
  • 06Right to object to certain processing
  • 07Right to withdraw consent
Legal basis for processing

We process your data based on:

  • 01Contract performance (providing the service you requested)
  • 02Legitimate interests (improving our service, preventing fraud)
  • 03Consent (marketing communications)
Data transfers

Your data may be transferred to the United States. We use standard contractual clauses approved by the European Commission to protect these transfers.

To exercise your rights or lodge a complaint with a supervisory authority, contact do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co.

R · Commitment
§R

Our Commitment.

We built Landset because we believe homebuyers deserve better information. That same principle guides how we handle your data: transparently, securely, and only in ways that serve you.

We built Landset because we believe homebuyers deserve better information. That same principle guides how we handle your data: transparently, securely, and only in ways that serve you. If you ever have questions or concerns, we want to hear from you.

Email us anytime: do-not-spam-NOSPAM-decoy@example.invalidoc.tesdnal@ycavirpREMOVE-NOSPAM-TRAILERprivacy at landset dot co

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